Accountability, Business Ethics, High Impact Presentations, Client Relationships, Time Management, Leader development, Executive presence

ACCOUNTABILITY

Only organizations that can clearly identify, articulate, and execute their strategic goals are well-positioned to be able to build company-wide accountability. To effectively achieve these goals, you must measure and manage actual business performance against these goals in a highly coordinated manner. Accountability is normally viewed as being responsible—giving an explanation of your actions—to somebody for something. However, today’s lesson is not about someone holding you accountable. It’s about you holding yourself accountable. When you take 100 percent responsibility for holding yourself accountable, your performance will improve, your relationships will flourish, your market value will soar, people’s respect for you will skyrocket, you will be a great example for others to follow, and your self-esteem will grow.

BUSINESS ETHICS

A company’s ethics will determine its reputation. Good business ethics are essential for the long-term success of an organization. Implementing an ethical program will foster a successful company culture and increase profitability. A company’s ethics will have an influence on all levels of business. It will influence all who interact with the company including customers, employees, suppliers, competitors, etc. All of these groups will have an effect on the way a company’s ethics are developed. Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. At the end of this workshop, participants should be able to: Define and understand ethics, understand the benefits of ethics, create strategies to implement ethics at work, recognize social and business responsibility, identify ethical and unethical behavior and learn how to make ethical decisions and lead with integrity.

CONQUER THE SECOND BIGGEST FEAR – HIGH IMPACT PRESENTATIONS

Research shows that we would rather die than speak in public. Becoming a skilled presenter takes time, training, practice, and patience. In this workshop, you’ll learn the basics of what it takes to make a presentation effective, deliver it with confidence, incorporate humor, use props, and express vocal enthusiasm. You’ll also learn how to connect with the audience and close your presentation with some first-hand practice.

DEVELOPING CLIENT RELATIONSHIPS: LEADING TO RESULTS

Your clients are your business — so a key part of being successful is cultivating a healthy relationship with them. One thing is true for all employees: If we have any work, we have clients. And one of our most important roles is to maintain and enhance our relationship with them. Preserving those relationships can be good for referrals and future business, as well as making the time spent on the project more enjoyable and satisfying. This workshop will help guide you as you build, develop and maintain client relationships that will allow your business to thrive. Forward looking organizations understand that given the tools they need, employees can listening for new business opportunities and develop winning relationships that will produce outstanding results.

DEVELOPING EXECUTIVE PRESENCE

Executive presence is a person’s ability to win the confidence of those around them. When you have executive presence you possess a professional magnetism that influences others. Thus you are admired for your exemplary leadership and respected as an authority. This workshop will build and strengthen your executive presence and qualify you to be highly skilled at creating impact, exercising influence and consistently providing value. From visual presentation, professional branding and executive communications you will leave this training session with a powerful executive presence that is clear to colleagues, subordinates and other leaders of your organization.

DEVELOPING LEADERS – FROM AN EXPERT TO A LEADER

The transition from being an expert individual contributor to being a manager and leader of people is a make-or-break point in your career. This is a hard transition to make, and it brings a wide range of new - and often unexpected - challenges. This workshop dispels the myth that good leaders are 'born, not trained' - a belief that has resulted in lost opportunities, raises, promotions, respect and ultimately happiness for many leaders struggling with their role. Without good leadership training, it can take many painful years of trial and error to learn the techniques needed to lead a team effectively. This course fast-tracks you through this process of learning by teaching you essential leadership skills in one easy to follow, highly effective and quick to implement course.

MANAGEMENT AND SUPERVISORY SKILLS

If you have people managing other people, management onboarding training is necessary for success. One of the biggest issues in business today is a lack of good managers. While the role is not difficult, it seems many technicians are promoted to the ranks of manager despite a lack of desire to be a manager and lack of management experience and skills. This is a recipe for disaster. This workshop will groom people into management roles that will yield many rewards, for you, your staff and your customers.

THE ART OF NEGOTIATION

What is it to negotiate? It is the process of relating to others in a fashion that achieves your goal or objective. The goal can be to increase your revenue streams or avoid a distasteful situation. The goal of negotiating is to improve your position as the result of the process. As two people interact they naturally negotiate. Compromises are necessary to coexist. Different needs and wants allow currencies and commodities to be valued differently and through that disparity of valuation comes the art form of negotiation. Satisfying or resolving a negotiation does not require actually achieving your objective. It can mean being at least somewhat satisfied that basic needs are met. This workshop empowers participants to consider the factors that may spell success or failure in the negotiating table.

THE VOICE OF LEADERSHIP: HOW LEADERS INSPIRE, INFLUENCE AND ACHIEVE RESULTS

It's a fact of organizational life: Leadership communication goes hand-in-hand with success—and the effective application of this skill is particularly essential in an uncertain economy when painful business decisions are made daily. No matter how compelling the vision or how brilliant the strategy, without leadership communication there is no execution. This fast-paced, results-oriented seminar is uniquely designed to strengthen your leadership communication skills. You'll learn practical techniques to shape your leadership messages hone an authentic leadership voice and engage in powerful conversations that achieve results. Leaders will benefit by improving communication skills, build greater buy-in, trust and loyalty, demonstrate grace under fire and defuse tension, overcome resistance to change, motivate followers and inspire them to action and rally support in difficult situations.

TIME MANAGEMENT

It comes as little surprise as recent studies reveal 85% of business coaching clients mention time management as their most frequently encountered challenge. It's one thing to think about how you spend your time at work; it's completely another to consider how every person in your company is spending their time, every day. Time management training most often begins with setting goals. These goals are recorded and may be broken down into a project, an action plan, or a simple task list. Activities are then rated based on urgency and importance, priorities assigned, and deadlines set. This process results in a plan with a task list or calendar of activities. Routine and recurring tasks are often given less focus to free time to work on tasks that contribute to important goals. This entire process is supported by a skill set that should include personal motivation, delegation skills, organization tools, and crisis management.

TRANSFORMATIONAL LEADERS: EMPOWERING MANAGEMENT THROUGH CHANGING TIMES

To truly benefit from layoffs and downsizing companies must invest energy, time and communication efforts in both the people who remain after downsizing and layoffs and those staying for a certain timeframe, collecting stay bonuses. You will aid recovery; fuel productivity; boost morale, despite the loss; and minimize the damage to workplace trust. This workshop will benefit managers by effectively addressing the needs of the people who remain after layoffs along with those staying on for a transitional period. To reap the real benefits of downsizing, you must address key issues such as keeping morale and productivity intact and handling the emotions of all those affected within your organization.

TRANSFORMATIONAL LEADERS: HOW TO LAND A JOB IN TOUGH TIMES

Whether you're looking for your very first job, switching careers, or re-entering the job market after an extended absence, finding a job requires two main tasks: understanding yourself and understanding the job market. Presuming you've already chosen a career and are currently searching for jobs, this workshop will give you tips and tools that you need to land a job during these tough times.